Steps To Login To Webmail : Tutorial

What is Webmail?

There are several ways you can check your email. For example, you can set up a desktop email client such as Microsoft Outlook, Mac Mail or web-based clients such as Gmail to check your email. You can also check your email from your phones, such as an iPhone or an Android phone.

Like the previous examples, webmail is another tool you can use to send and receive email. Webmail is different because you can access it using a web browser. It doesn’t require you to setup the software. You can simply log into webmail and begin to use it.

Steps for logging into webmail:

The steps below will show you how to login to webmail. In this example, we are assuming the email address you want to check is [email protected]

Step 1:  Visit example.com/webmail

Be sure to replace example.com with your actual domain name.

Step 2: Enter your username and password, and then click OK.

User Name: Enter your full email address, all lower case
Password: Enter your email address’ password

Step 3: You should now be logged in! Click on one of the three webmail clients and get started using your email!

Troubleshooting Webmail Problems:

I’m am not prompted for a username / password

If you are not asked to enter a username and password when visiting example.com/webmail, please instead try going towebmail.example.com.

This issue is usually caused by a firewall within your network blocking the webmail ports of 2095 and 2096. Using webmail.example.com allows you to access webmail over port 80, the normal port used for web traffic.

I forgot my password

If you forgot your email address’ password, the easiest solution is to reset your email address password within cPanel and then try to log into webmail again.

I Don’t Know whether I should click on SquirrelMail, Horde, or Roundcube!

After logging into webmail, you’ll be presented with three options: Horde, Roundcube, and SquirrelMail. These three options are different webmail clients that can be used for sending and reading email. All of them show you your email, however each of them has their own look & feel as well as their own unique features.

The 3 available Webmail Clients
SquirrelMail Limited in features, however this allows you to quickly read and respond to email
Horde Has more functionality than SquirrelMail, however this can at times make the software slower and more “busy”
Roundcube Is the new kid on block, just recently introduced into cPanel. Feature wise it falls in between SquirrelMail and Horde, however it has a very clean look and feel to it, similar to a desktop client such as Mac Mail our Outlook

What’s Next?

In addition to webmail, there are a few other email features that can be used on our servers. You may be interested in learning more about:

  1. Email Forwarding – automatically forward emails to another email address
  2.  Auto Responders – going on vacation? setup an auto respond to notify others when they email you that you are out of the office.
  3. Spam Assassin – if you’re having a problem with spam, start by setting up and configuring Spam Assassin

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